Frequently Asked Questions
Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at: peter@happypetowner.com
Q. What is different about your bed compared to other beds?
The HappyPetOwner™ Happy Dog Anti-Anxiety Bed is made with the perfect thickness and softness that will instantly calm and bring joy to your pet. Our beds will hold its shape even after wash. You will expect a long lasting bed with the perfect firmness that works perfectly for your dog.
Q. Can this bed be used in a hot humid country?
Absolutely. Our beds undergo vigorous selection of premium materials to ensure your dog remains comfortable regardless of temperature and humidity. Our dog bed will help your dog to remain cool on a hot day, and keep warm when the temperature becomes cold.
This bed has been well tested in countries with 2 and 4 seasons including:
United States of America, United Kingdom, Germany, France, England, Malaysia, Singapore, Indonesia, and many other countries.
With hundreds of 5 Star Reviews world wide, we are confident your dog will love our beds. We also have a 30 day no questions asked refund policy, making your purchase risk free.
Q. Will the center portion of the bed come off?
No, our beds are made as a single piece design to prevent your pet from pulling off the mid portion of the bed. Hiding under the center portion of the bed has been known to induce fear in pets after prolong use. By preventing your pet from pulling off the center portion, your pet will enjoy the comfort and orthopedic benefits of the bed without getting comfortable hiding in the bed.
Q. How should I align these beds to make a playground for my pet?
Your pet is very intelligent. Line these beds up in any way, but do not stack them on top of another bed. Whichever design you line the beds in, your pet will enjoy jumping around and snuggling around the beds. (Imagine being in fun land all day long!)
Q. How long will it take for my items to arrive?
It will usually take 7-10 business days for all orders to arrive. Shipping times vary based on customer location, based on demand and shipping location.
Q. Where is your company located?
Our company's headquarter is located in the US, while our warehouses and vendors are scattered across China, USA and Europe.
Q. Which currency will I be charged in?
We process all orders in USD.
Q. How can I pay?
We accept all Major Credit Cards: Visa, Mastercard, Discover, Amex and Paypal.
Q. Is Checkout on this site safe and secure?
A. You can be absolutely sure that all purchases here are safe and secure and are SSL-encrypted to protect your data!
Q. If I enter my email address will you sell my information?
We do not sell our customers information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts.